Q1. How long warranty of the machine?
A: We offer one year warranty for our machines. If any part (not including expendable) caused by unartificial factors within warranty period, we will offer broken parts for free
Q2. What is your terms of packing?
A: Generally, we pack our goods in boxes and cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q3. What is your terms of payment?
A: Different payment term against countries. Normally TT.
Q4. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU
Q5. How about your delivery time?
A: Generally, it will take 5 to 10 days after receiving your payment. The specific delivery time depends on the items and the quantity of your order.
Q6. Can you produce according to our drawing?
A: Yes, Hongtech provides production as per your special request.
Q7. How do you make our business long-term and good relationship?
A: 1. We keep good quality and competitive price to ensure our customer’s benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them.
Q8. What power supply of the machines?
A: Power supply is 220V or 380V, 1PH or 3PH, 50HZ or 60HZ, to meet oversea market request.
Q9: Could you put our own logo on the machines? What is MOQ?
A: Yes, we can put your own logo in the machines, also we can paint your prefer color, MOQ is one unit.